I ordered a sympathy arrangement for my aunt and uncle for the loss of my cousin. My aunt called me and expressed to me how beautiful the flowers were and what a blessing they were to her. Thank you so much for taking such good care of my order.
EDIT: An update on this- Coggins did refund the order. The flower arrangement and teddy bear was NOT from Coggins, they outsourced the order because they did not deliver to my area. Thanks Coggins for the refund, I know it wasn't your fault. The real blunder was from Keith Wheeler's, where teddy bears smell like cigarette smoke! I hate to put down a business, because I know it's hard out there. I hope wheeler's just takes some notes from the reviews they have, yikes. This whole fiasco really made me curious about the flower arrangement industry and their selection of arrangements.ORIGINAL POST:The flowers I received were hardly like the picture. A sunflower bouquet with magnolia leaves shouldn't be difficult to accomplish, especially knowing that magnolia leaves are abundantly available year round, locally. Sunflowers, ferns, and a little white flower was in the bouquet. Honestly the worst part was that the teddy bear that came with the bouquet smelled like cigarettes. After talking with the person who gifted them to me, we discovered that the whole package was sent from a different flower shop entirely. What is even going on? Did Coggins call up Keith Wheeler's flowers to complete the order? It's so confusing, I have to know what's happening lol. It seems like Keith Wheeler's completed my order, grabbed a cigarette smelling teddy bear from the back, went to Publix and grabbed a sunflower bouquet and a balloon, scribbled a sloppy message down and delivered.
Service was okay today. They normally do an AMAZING job but the last time I was there they became really ornery. Bad attitudes just because I didn't like the initial presentation of the roses. They claimed they were "guard petals." At first they were hesitant in remaking my arrangement claiming it would look the same. Then they allowed me to go back and pick my own roses which was a better gesture. However, I can still feel the sense of bitterness in the air because although they remade my arrangement they failed to our food in the water. They were rushing me out the door and I had to come back for plant food and a card for the roses. When I came back the samev heavy set bitter lady at the front with a headset in was reluctant to give me the plant food which they've never charged me for in the past. After she couldn't find the price she gave it to me for free as she should have. Definitely not a pleasant experience and I'm making it known to the WHOLE world!!!
Very accommodating, understanding and an overall willingness to help. 10/10 would recommend!
Coggins did a floral arrangement for my Dad's memorial service. The ladies working there were extremely knowledgeable and super patient with my mom when she explained what she wanted. It turned out exactly as described and we all loved it and couldn't be happier!
The nicest experience of ordering flowers for someone. And when I made an error with my order they did not hesitate to help me correct it. Employees are so pleasant and so helpful!! Highly recommend.
The lady that waited on me was courteous and pleasant to deal with. I got what I was looking for. Will be a repeat customer recommend them highly
